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FAQs

Check out the answers to some of our most frequently asked questions below!

What payment options do you accept? Do I have to pay before or after the work is completed?

We accept all major credit and debit cards, check, ACH, Cash App, Zelle, and even cash for local deliveries. Most orders require payment upfront before we begin production, but for larger or recurring clients, we do offer flexible options—just ask!

What is the turnaround time for custom orders? Do you offer rush orders?

Turnaround time varies depending on the complexity and quantity of your order, but most jobs are completed within 5 to 10 business days. Need it sooner? No problem—we offer rush order options on many products and can often deliver same or next day for local clients. Just let us know your deadline, and we’ll do everything we can to make it happen!

What kind of Bulk Discounts do you offer?

The more you order, the more you save! We offer tiered bulk discounts on most products, including apparel, business cards, flyers, and more. Whether you're printing for your staff, an event, or a marketing campaign, we’ll work with you to give you the best pricing based on your quantity and budget. Just reach out with what you need, and we’ll send over a custom quote that maximizes your value without sacrificing quality.

What types of apparel can you customize?

We can customize just about anything you can wear! T-shirts, hoodies, polos, tank tops, hats, work uniforms, jackets—you name it. Whether you need lightweight tees for a summer event or durable gear for an outdoor crew, we’ve got options to fit your style, comfort, and function. We also offer a variety of brands, fits, and fabric types so you can find the perfect match for your team, business, or event.

Can I mix and match different apparel items in my order?

Yes, you can! Whether you need a mix of t-shirts, hoodies, polos, or different sizes and colors, we make it easy to customize your order to fit your needs. Just reach out and let us know what you’re looking for—we’ll help you put together the perfect bundle.

What printing methods do you use?

We use a variety of professional printing methods including direct-to-garment (DTG), screen printing, direct-to-film (DTF), embroidery, and high-quality digital printing for paper products. The method we choose depends on your product type, quantity, and design to ensure the best results every time.

What kind of marketing materials are you able to print?

We print a wide variety of marketing materials to help your business stand out! This includes business cards, flyers, postcards, brochures, door hangers, stickers, banners, yard signs, and more. Whether you’re promoting a grand opening, running a special offer, or just spreading the word about your brand, we’ve got you covered. We also offer different paper stocks, finishes, and sizes to fit your specific needs and budget—just tell us what you’re looking for, and we’ll make it happen!

How do I submit my design? Can I see a proof of my design before production?

You can submit your design file directly through our website or email it to us after placing your order. We accept most file types like PDF, PNG, JPG, and AI. Before we start production, we’ll always send you a digital proof to review and approve—so you can be confident everything looks exactly how you want it.

Can you print in full color?

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Can you help with the design process?

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Can I reorder the same design later?

Yes, we keep your designs on file for 365 days, making it easy to reorder at any time without needing to resubmit your artwork.

What file formats do you accept

We accept a variety of file formats, including SVG, PDF, JPEG, PNG, and AI. If you're unsure, our team can help ensure your file is print-ready.

What types of paper stock do you offer? What sizes do you offer for printed marketing materials?

We provide a variety of paper stock options, including matte, glossy, recycled, and premium textured finishes. Each type offers a different look and feel, allowing you to choose the best option for your brand.

Where are you located? Do you have a shop?

We’re based right here in Orlando, FL... Apopka to be exact! While we don’t currently operate a traditional walk-in storefront, we’re a local mobile print service—bringing the convenience directly to you with free local delivery and responsive customer support. You can order everything you need online or by contacting us directly, and we’ll handle the rest.

How does Local Delivery work? Do you have shipping options available?

We offer free local delivery throughout the Orlando area—just place your order, and we’ll drop it off at your home, office, or event space. For customers outside our delivery zone, or if you prefer another option, we also provide standard shipping anywhere in the U.S. Just let us know what works best for you!

What if I’m not satisfied with the final product?

We offer a satisfaction guarantee. If you’re not completely happy with the final product, please contact us, and we’ll work to make it right.

No Minimums

Whether you need just one custom shirt or a hundred, we’ve got you covered with no minimum order requirements. This flexibility allows you to create exactly what you need, without any restrictions.

Free Local Delivery

Enjoy the convenience of free local delivery on every order over $200. We bring your custom apparel and printed goods directly to your doorstep, saving you time and money.

Same/Next Day Turnaround

Need your custom apparel fast? We offer same or next-day turnaround on many orders, ensuring you get your products when you need them most, without compromising on quality.

Full Color Printing

Make your designs stand out with our full-color printing service. We use advanced printing technology to bring vibrant, detailed designs to life, capturing every shade and detail.

Bulk Order Discounts

The more you order, the more you save with our bulk order discounts. Perfect for large groups, events, or businesses looking to outfit their team with custom apparel at a great price.

School/Org Fundraisers

Turn your custom apparel into a successful fundraising tool for your school or organization. We provide everything you need to create and sell your designs, helping you reach your fundraising goals effortlessly.